Mortgage With Defaults Success Stories

If you’re looking for a mortgage and you have defaults on your credit file, perhaps this success story may inspire you to talk to a professional mortgage adviser.

Couple celebrating success after getting a mortgage with defaults

About This Scenario

This mortgage with defaults success story is an example from our own experience within the industry. We see many like this but this one in particular was special due to the added pressure of timescales of the chain and the end result being better than the original one aimed for.

We have consent to use this story but are not using real names of the borrowers as people prefer to keep details of their credit files private.

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John and Charlotte’s first purchase

John and Charlotte were looking to buy their first home near Winchester where they had always lived and wanting to put down a 15% deposit. They had seen the perfect three bedroom home that was ideal for the two of them, their three year old son and their labradoodle.

Both were in their early thirties and had professional positions earning approximately £80,000 jointly, John as a project manager for an engineering company and Charlotte as a marketing executive for an advertising company.

John and Charlotte had been renting for the last five years since living with their parents and were successfully making their rent payments of £1,400 per month.

Never considering themselves to have any challenges when taking a mortgage, they went to see their bank who they have both banked with since an early age. They wanted a quick appointment as they were conscious that the property they were buying had generated a lot of interest and any hold ups could mean losing the property.

The vendors of this property had also secured a new home for themselves relocating for a new job so there was additional pressure from the chain itself.

The property price was £340,000 and they were looking to borrow £289,000 which seemed fine based on their incomes and very low levels of debt.

The agreement in principle was a success so the full application was submitted to the lender and full supporting documents given. The valuation took place which came back with the figure of £340,000 so John and Charlotte were awaiting underwriting to finish so they would get their offer.

It was at this point that they received some bad news, some historic adverse credit has been picked up on Charlotte’s credit file meaning their bank would decline their mortgage unless they could increase their deposit from 15% (£51,000) to 40% (£136,000)!

Obviously this was a huge jump and they were not in the position to come up with the extra deposit.

First things first, they had to look in to what was causing the issue in the first place. Their bank would not give them any more details as to what the issue was besides advising them to get a copy of their credit file.

Charlotte obtained a copy of her check my file report following advice from a mortgage broker. The reason for this file in particular is because it shows a full six years of history from three major credit reference agencies, Experian, Equifax and Transunion.

On further inspection, it seemed that Charlotte had two defaults dating back just over three years. One was on a communications bill for just under £300 and the other a mail order account with a balance of just over £500.

She had been unaware of these defaults and said they had never caused a problem in the past. She was clearly not someone that did not pay her bills as all other accounts had been paid, her rent was always paid on time and her personal debts kept very low.

They had moved house around the time that the direct debits had not been collected and the letters that were sent were not received. (their post was not forwarded which was an expensive lesson, always redirect your post when you move!)

They now needed a new lender to start the process again and were conscious it had been 11 days since they submitted their full application to the lender and the chain was waiting for them to get their mortgage offer so they could all proceed with the legal work and begin heading towards exchange and completion.

Charlotte was anxious about speaking with the agents and certain that the property would be put back on the market to go to the next highest bidder. Having spoken with the vendors, the agents informed them that they have 72 hours to submit an application to a new lender and if an offer is not produced within 10 working days, the property would need to be re-marketed.

Having spoken with people close to her and even the agents themselves, they believed that their only route would now be an adverse lender and with a deposit of only 15%, this would likely be a high rate. The other concern was the timescales, the adverse lenders were generally taking a lot longer to produce mortgage offers than the high street lenders.

John was put in touch with an independent mortgage adviser believing they would be settling for an adverse credit lender and hoping they could get an offer within the 10 day period and if that was going to be possible, at least be close enough that they could persuade the vendors to wait a little longer.

The broker requested the Check My File report to be able to assess the exact detail of the adverse credit, who it was to, the date it was registered, the amount, the reason and whether it was settled. At this point, the defaults had still not been settled but Charlotte was more than happy to do so explaining she would have even if it wasn’t affecting the mortgage as they were hers to pay.

On the basis that the defaults be settled, the broker was able to convince Skipton Building Society to consider the case to which they said they could as long as their general credit scoring was enough to go through the computer, they could look to disregard the defaults. They were able to see that these adverse accounts were not typical and all else had been paid successfully so they did not feel that a bad credit mortgage would be justified given the severity of the events.

Skipton instructed a valuation immediately on submission of the application and finished underwriting within 3 working days. Exactly one week after the application was submitted, the house was successfully valued and a mortgage offer was produced. The great thing was not only would this mean John and Charlotte didn’t lose the property, the new product was £12 per month cheaper than the one that they originally applied for.

We’re pleased to say that all legals went to plan and five weeks later they were moving into their new home.

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Conclusion

If you are looking for a mortgage but you have defaults on your credit file or even defaults on you actual mortgage, do not assume that there will not be a lender that could consider your application.

In this instance, it would be best to speak with a qualified mortgage adviser that has experience of placing cases with adverse credit to find out what your options are.

You never know, you may end up being one of the mortgage with defaults success stories!

Please note that the above are only past examples and although nothing unusual about the outcomes, every situation is different so the journey may differ too.

If you would like I NEED ADVICE put you in touch with a qualified adviser to work out your options giving you individual advice, please complete the contact form.

The information on this page is not tailored to any individual readers and should not be considered financial advice under any circumstances.

If you are seeking advice about a mortgage, you should consult a qualified professional.

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FAQ

Frequently asked questions

What is a mortgage?

A mortgage is a loan that is used to purchase a home. The loan is secured by the home, and the borrower makes payments on the loan over time.

How much can I borrow mortgage?

The amount you can borrow for a mortgage will depend on a number of factors, including your income, your debt-to-income ratio, your credit score, your deposit amount and the value of the home you are purchasing.

How do mortgages work?

A mortgage is a loan that is used to purchase a property. The loan is secured against the property, which means that if you do not keep up your repayments, the lender can recall the loan and take repossession of the property.

How to get a mortgage?

To get a mortgage, you’ll need to prove to a lender that you’re a good candidate for a loan. This will involve providing documentation of your income, employment history, and assets. A mortgage broker may be best suited to help you.

What is a mortgage in principle?

A mortgage in principle is a document that states that a lender is willing to give you a mortgage up to a certain amount, based on your financial information (subject to full underwriting). It involves a credit check and expires after a period. Estate agents often ask for this when you make an offer on a property to demonstrate you are proceedable.

Does a mortgage in principle affect your credit score?

This depends on the lender and whether they complete a hard or soft footprint on your credit file. A mortgage broker will be able to confirm this prior to applying.

How long does a mortgage application take?

A mortgage application can take anywhere from a few days to a few weeks. The amount of time it takes depends on the lender, your situation, and the type of mortgage being applied for.

What is a mortgage advisor?

A mortgage advisor is a professional who helps people get mortgages, or loans to buy property. They work with both the borrower and the lender to find the best possible mortgage deal, and then help the borrower through the application process.

How does our broker-matching service work?

Our mortgage broker-matching service is free for you to use. We will pair you up with a qualified advisor for your needs and circumstances and set up a free consultation between you and them. There will be no obligation to take things further and your credit report won’t be affected.

What does a mortgage advisor do?

A mortgage advisor is a professional who can assist you with securing a mortgage. They will provide you with advice on which product to choose, help you to find the most suitable mortgage lender and assist you with the application process.

When should you speak to a mortgage broker?

A mortgage broker should be contacted as soon as you are ready to start the home-buying process or approaching the time to remortgage.

What should I know before speaking to a mortgage advisor?

If you are thinking about speaking with a mortgage advisor, it is important to know what you need. This includes knowing what type of home you are looking to purchase, your credit score, your income and your employment history. It is also important to have an idea of what type of mortgage you are looking for, as this will help the advisor understand your needs and find the best options for you.

What to ask a mortgage broker?

When speaking to a mortgage broker, you should ask questions such as:

  • What is the best mortgage for my situation?
  • What are the current interest rates?
  • What are the fees associated with this mortgage?
  • What is the term of the mortgage?
  • What is the minimum deposit required?
  • What is the maximum amount I can borrow?
  • What is the monthly payment?
  • What is the early repayment charge?
How do mortgage brokers get paid?

Mortgage brokers are typically paid either a flat fee or a percentage fee for each loan they originate. Some brokers may also receive a fee from the lender.

Can mortgage brokers get you a bigger mortgage?

Mortgage brokers can often get you a bigger mortgage than you could get on your own, because they have access to a larger pool of lenders and are more likely to know which lender can offer the most in your situation.

Is a mortgage broker better than a bank?

Some people prefer working with mortgage brokers because they offer more personalised service and may have access to a wider range of mortgage products. Some people prefer dealing directly with their bank, however you are limited to just their products and criteria.

Who are the mortgage lenders in the UK?

There are over 100 mortgage lenders in the UK. Below is a list of some of these lenders.

  • Accord Mortgages
  • Ahli United Bank
  • Aldermore Bank
  • Arbuthnot Latham
  • Bank of China
  • Bank of Ireland
  • Barclays
  • Bath Building Society
  • Beverley Building Society
  • Bluestone
  • BM Solutions
  • Brown Shipley Private Bank
  • Buckinghamshire Building Society
  • Cambridge Building Society
  • Central Trust
  • Chorley BS
  • CHL Mortgages
  • Clydesdale Bank plc
  • Coutts & Co
  • Coventry Building Society
  • Cumberland Building Society
  • Cynergy Bank
  • Darlington Building Society
  • Digital Mortgages
  • Dudley Building Society
  • Earl Shilton Building Society
  • Ecology Building Society
  • EFG Private Bank Limited
  • Fairbairn Private Bank
  • Family Building Society
  • Fleet Mortgages
  • Foundation Home Loans
  • Furness
  • Godiva Mortgages
  • Halifax PLC
  • Handelsbanken
  • Hanley Economic
  • Harpenden Building Society
  • Hinckley & Rugby Building Society
  • Hodge Lifetime
  • HSBC
  • HSBC (Private Bank)
  • InterBay Commercial
  • Investec Bank (Channel Islands)
  • Investec Specialist Bank
  • Kensington
  • Kent Reliance
  • Keystone
  • Kleinwort Hambros
  • Landbay
  • Leeds Building Society
  • Leek United Building Society
  • LendInvest
  • Livemore Capital
  • Loughborough Building Society
  • Mansfield Building Society
  • Market Harborough
  • Marsden Building Society
  • Melton Mowbray
  • Metro Bank
  • Molo Finance
  • Monmouthshire Building Society
  • MPowered Mortgages
  • Nationwide Building Society
  • NatWest
  • NatWest International
  • Ned Bank
  • Newbury Building Society
  • Newcastle Direct
  • Nottingham Building Society
  • Paragon Mortgages
  • Penrith Building Society
  • Pepper Homeloans
  • Platform Home Loans
  • Post Office Mortgages
  • Precise Mortgages
  • Principality
  • Saffron Building Society
  • Santander
  • Scottish BS
  • Scottish Widows Bank PLC
  • Shawbrook Bank
  • Shepshed Building Society
  • Skipton Building Society
  • Stafford Railway BS
  • State Bank of India
  • Suffolk Building Society
  • Swansea Building Society
  • Teachers BS
  • The Mortgage Lender
  • The Mortgage Works
  • Tipton & Coseley
  • Together
  • TSB
  • UBS Private Bank
  • Vernon BS
  • Vida Homeloans
  • Virgin Money
  • Weatherbys Private Bank
  • West Bromwich Building Society
  • Zephyr Homeloans
Aren’t mortgage brokers all the same?

Mortgage brokers are not all the same. The mortgage brokers we work with have different specialties such as buy-to-let investments, self-employed customers, and bad credit mortgages.

Is it cheaper to use a mortgage broker?

A mortgage broker can save you money by shopping around for the best mortgage rate, but you may have to pay the broker’s fees.

What is a buy to let mortgage?

A buy to let mortgage is a mortgage that is specifically for people who are looking to purchase a property in order to rent it out. These mortgages typically have higher interest rates and require a larger deposit than a regular mortgage.

Is it worth getting a mortgage advisor?

It is important to seek independent advice when applying for a mortgage, as this can often lead to getting a much better value deal. This could save you a significant amount of money over the course of the mortgage.

If I match with advisors through I NEED ADVICE, where are the advisors located?

The advisers that you are matched with through I NEED ADVICE are telephone based advisors so could be anywhere in the UK.

When I match with mortgage advisors through I NEED ADVICE, are the mortgage advisors qualified?

Yes, we only match you with mortgage advisors that are qualified and holding the correct permissions.

Would I have to spend money to find out my mortgage options?

No, a mortgage advisor that we match you with will be able to tell you what your options are before any money is spent paying the mortgage advisor for chargeable work.

Will a mortgage advisor that I match with through I NEED ADVICE definitely be able to help us?

Whether a mortgage advisor can help you is down to your individual situation, but they will try their best to assist you.

Is the matching service through I NEED ADVICE free of charge?

I NEED ADVICE do not charge you for matching you with a mortgage advisor. Your mortgage adviser would disclose any fees payable for your transaction should you go ahead.

Does I NEED ADVICE work with advisors that can arrange home insurance?

If you need advice about home insurance, we can match you with an advisor that can give this to you.

I have adverse credit, can you help?

If you have adverse credit, I NEED ADVICE can match you with a mortgage advisor that specialises in bad credit mortgages in order to help you.

I need general financial advice, can you match me with a financial advisor?

If you need general financial advice, we will be able to match you with a financial advisor that can tell you your options.

I don’t plan to buy at the moment but would like to know what I can afford in the future, could you still offer guidance?

We can match you with a mortgage advisor that can give you the guidance that you need so you know what options are available to you in the future.

Can the mortgage advisors that I match with communicate through Teams meetings or Zoom meetings?

If you feel that you would prefer a Teams meeting or Zoom meeting, we can match you with a mortgage advisor that can accommodate this.

What tools do mortgage advisors have access to?

Mortgage advisors have access to various tools in order to help you. These tools consist of affordability calculators, mortgage sourcing systems, and mortgage criteria systems.

How do I find out my credit profile?

You can learn more about your credit profile and credit score by going to check my file.

I need advice about wealth planning, can I NEED ADVICE match me with a financial advisor that can help?

I NEED ADVICE can match you with an advisor specialising in wealth planning to give you your options.

If I go ahead with a mortgage advisor that I match with through I NEED ADVICE, what is the cost?

The cost will depend on the situation, however your adviser will advise the cost in advance before you incur any fees.