Pepper Money Mortgage Advisor

Pepper Money Mortgage Advisor

Are you thinking about taking out a mortgage with Pepper Money? Are you already a customer? Want to learn more about your mortgage options?

About Pepper Money

Pepper Money is a specialist mortgage lender that launched into the UK market in 2017.

They are a subsidiary of an Australian company called Pepper Group Limited.

Pepper Money offer a range of specialist mortgages, including residential and buy to let mortgages, exclusively through intermediaries, which means you would need to work with a mortgage advisor in order to access their products.

They believe in taking a more human approach to underwriting, to build a truer picture and reach a fairer outcome for you.

Their mortgage underwriters will review each case on its own merits, using their broad criteria to create a positive lending experience.


An expert mortgage adviser on the phone speaking to a customer

Pepper Money Mortgages

Pepper Money aim to help more customers, from first time buyers, recently self-employed customers and those with adverse credit or complex incomes.

Their main target market are credit impaired customers, who may have encountered challenges in the past preventing them from accessing finance from high street lenders.

Some of the benefits of their mortgages include:

  • No credit scoring
  • Transparent range based on adverse credit
  • No debt-to-income ratio

Residential mortgages

In addition to helping individuals who have a low credit score Pepper Moneys range of residential mortgages could also help:

Buy to Let mortgages

Pepper Money offer a range of buy to let mortgages to first time landlords through to portfolio landlords. Their buy to let mortgage features include:

  • Reduced background affordability for portfolio landlords
  • Limited company buy to let products
  • The ability to use the market rental as advised by the valuer rather than rent received from the tenant for affordability.

How Cheap are Pepper Moneys’ rates?

Pepper Money aim to offer competitive rates to the target market they aim to serve, which may be higher than other lenders.

When looking at how competitive Pepper money is you need to consider all aspects of the mortgage product and your situation.

Many people just look at the initial rate when deciding if a lender has a cheap rate. However, an expert mortgage advisor will review the total cost over the initial term, including all fees and your future plans. Aspects that will be reviewed are early repayment charges, whether the product is portable, can you overpay, will a product transfer be available at the end of your initial rate and so on.

Pepper Money only offer their products via mortgage intermediaries. Therefore, if you are considering a mortgage with them you should speak to a mortgage advisor who can help you compare your options with them and the rest of the market.

Flat with a mortgage with Pepper money

Can I change my rate with Pepper Money?

If you are already a customer of Pepper money and looking to switch your rate at the end of your initial product term. Unfortunately, Pepper Money do not offer product transfers. Your rate will change to the reversion rate that was included in your mortgage offer.

If you are looking to change your rate within your initial product term you may need to pay an early redemption charge.

You can remortgage to Pepper Money, but this will be treated as a new mortgage as if you are a new customer, and your application will require underwriting and a new valuation. As Pepper Money offers mortgages to underserved customers who mainstream lenders do not, generally their rates are higher than can be obtained in the market. You should investigate if you can remortgage to a more competitive rate and an independent mortgage advisor can advise you on all products available in the market and find the best option for you, which may not be staying with your current lender.

How quickly can I get a mortgage offer with Pepper Money?

Pepper Money take a more human approach to their underwriting and therefore this can take longer than the high street banks. The average time from application to offer is around four weeks for them as a result. However, a mortgage offer may take longer for more complex deals.

Pepper Money declined to offer me a mortgage; what now?

If you’ve been declined a mortgage from Pepper Money, you should speak to the mortgage advisor that submitted the application and find out the reason for the decline.

Pepper Money offer a relaxed approach to those that do not have a perfect credit report. However, other lenders could still help you. If your current broker has stated that you cannot get a mortgage, I would suggest speaking to a new advisor.

I NEED ADVICE work with experienced advisors that may be able to recommend a new lender that can, regardless of your financial situation.

You may want to check your credit profile in advance, you can get a free trial to view your credit profile with Check My File.

Happy mortgage broker giving free mortgage advice over the phone



Pepper Money is a specialist mortgage lender that was launched in 2017 in the UK.

They offer a range of specialist mortgages, including residential and buy-to-let mortgages.

You need to work with a mortgage advisor to access their products.

They focus on taking a more human approach to underwriting to create a positive lending experience.

They cater to individuals who may struggle to get a mortgage with the main high street banks.

When considering if Pepper Money is competitive, you need to look at the total cost over the initial term, including all fees and your future plans.

Pepper Money only offers their mortgages via mortgage advisors. Therefore, you will be unable to get a mortgage direct.

Should you want to speak to an expert mortgage advisor, please click ‘Get Advice’ and complete the contact box, I NEED ADVICE will then match you with a mortgage advisor who understands your situation and can review the whole market and recommend the right mortgage for you.

Please note, although the information on this page is correct at the time of writing, lenders change their policy on a regular basis so please use it as a guide only.

To find out up to date information about lenders and mortgage advice in general, contact a qualified mortgage adviser.

The information on this page is not tailored to any individual readers and should not be considered financial advice under any circumstances.

If you are seeking advice about a mortgage, you should consult a qualified professional.

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Because we know mortgages can be complicated if you go it alone.

Why match with a mortgage advisOr?

Orange Tick They are experienced, which can boost your chances of being approved.

Orange Tick They can guide you through the whole mortgage process.

Orange Tick They are able to access the whole market, including broker exclusive products.

Get Advice

Our matching service is free and there is no obligation to proceed with the advice.

By completing this form you agree to be contacted about your mortgage enquiry.


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How does I NEED ADVICE work?

1st Stage how mortgage advice works

Fill out our quick form so we can match you with the perfect broker. It only takes a few minutes and won’t impact your credit score.

2nd Stage how mortgage advice works

We will match you to an expert mortgage advisor who can help you in your situation.

3rd Stage how mortgage advice works

An expert mortgage advisor will be in touch to guide you through every step of the process.


Calculate your monthly mortgage repayment.

Please note, this is a guide to how much you’d pay on a repayment mortgage, assuming your interest rate stays the same.

It’s important you always get a specific quote from the lender and double-check the price yourself before acting on the information. We cannot accept responsibility for any errors.


“We struggled to make sense of the products available to us in the market on our own. Being put in touch with someone who could understand our circumstances was a huge help. Highly recommended.”

Wayne – Alton

“I was really happy with the mortgage advisor I was matched with. He was very helpful and explained things clearly.”

Tom – Woking

“The person I spoke to got in touch quickly and was able to work out an option for me which I didn’t think I had. Recommended.”

Scott – Selkirk

“My mortgage broker has been really helpful, always responsive, recommended.”

Alastair – Weybridge

“Really useful service, very knowledgeable broker, clearly explained my options”

Charlotte – Addlestone

“Received a call back very quickly from friendly advisor who explained my options… very happy with service.”

Shannon – Leatherhead